# Capsule Merch

Print shops · North Melbourne, AU

Capsule Merch offers screen printing, embroidery and direct-to-film apparel decoration from North Melbourne, with Australia-wide shipping.

- Products: T-shirts, Hoodies / sweatshirts, Polos, Jackets / outerwear, Hats / caps, Workwear / uniforms, Bags / totes
- Methods: Screen printing, Embroidery, Direct to film (DTF)
- Minimum: Screen printing 25 units; smaller orders use direct-to-film

## What they make

- Tees, hoodies, uniforms, polos, jackets, headwear and tote bags are offered.
  - Screen printing, embroidery and direct-to-film are available. Posters and stickers are separate promotional products; the supplier may use unnamed third-party providers for some services.

## Minimums and pricing

- Screen printing starts at 25 units; smaller orders use direct-to-film.
  - The general custom-shirt heading also says 25-plus pieces, but the method-specific rule distinguishes smaller direct-to-film work. No numerical direct-to-film minimum or configured garment price is specified.
- Quotes are valid for 14calendar days unless a different period is agreed in writing.
  - Acceptance is discretionary. Pricing/scope errors can be corrected even after acceptance; either party may cancel without liability for a material correction. Urgent jobs can cost extra, and supplier, freight, tax or material changes can increase prices with notice before production.

## Samples and lead times

- Approve the digital proof and complete payment before production.
  - Full payment is required unless agreed otherwise in writing. Production deadlines are estimated at confirmation and can change for staffing, equipment or scheduling issues. The five-business-day promotion concerns finished-order delivery from design approval; stock, payment and freight affect the final arrival date. Physical sample ordering and its fee remain unspecified.

## Artwork and print areas

- Supply artwork, print dimensions, quantity/size breakdown, delivery address and deadline.
  - The approved proof fixes design, spelling, product style, sizes, placement, print size, colours and garment colour. The buyer is responsible for approved errors. Design help can prepare artwork; mandatory file formats, resolution and maximum print areas are unspecified.
- Print and colour tolerances form part of order acceptance.
  - Colour can vary by one Pantone shade; placement by±15 mm/0.6in, print dimensions by±3 mm/0.12in and registration between colour layers by±1 mm. Fabric, dye lots, ink/method and display calibration affect colour. Work within these tolerances is treated as correctly fulfilled without defect, refund or reprint claims on that basis.

## Branding and packaging

- Garments are sourced through supplier catalogue accounts.
  - The linked supply list includes AS Colour, COLOUR PLANE, Prime Example/Shaka Wear Australia, JB’s wear, Gildan Brands, RAMO and C-3 Apparel. Current stock and particular styles are quote-dependent; no ownership or universal brand authorisation is implied.

## Shipping and fulfillment

- Australia-wide shipping and pickup in North Melbourne are offered.
  - Freight costs, carriers and transit schedules remain unspecified. Customs and freight delays are separate from production, and individual merchant-customer fulfillment remains unspecified.

## Where they produce

- T-shirt printing is described as taking place in Melbourne.
  - Pickup is at the North Melbourne workshop. Terms permit third-party embroidery, sewing, dyeing and finishing; no producer names or countries are supplied, and claims for their errors go directly between buyer and provider. This does not establish owned garment manufacturing, headquarters or dispatch country.

## How to order and pay

- Customer-supplied garments are accepted at the buyer’s risk.
  - Surplus pieces can cover possible misprints. Where liability is accepted, compensation is capped at printing costs plus up to 20% of the proven wholesale blank value. Material, contamination and quality risks of blanks from sources outside the supplier’s specified list are excluded; supplying a blank does not guarantee compatibility or full replacement.

## Returns and misprints

- Quantity and misprint thresholds affect the remedy.
  - Delivery within±2% of the requested quantity per garment counts complete. For shop-supplied garments, misprints above 10 pieces or 10% of the order, whichever is greater, qualify for replacement within a reasonable time. For2–10% or fewer than 10misprinted pieces, the supplier may refund the quoted unit cost instead of reprinting. These literal thresholds can overlap.
- Review garment dimensions and construction before ordering.
  - Measurements may vary by±10 mm; minor seam or construction differences that do not affect integrity or wearability do not qualify for rejection or reprint. Manufacturer faults and seconds are excluded under the stated garment policy.
- Report defects, shortages or errors in writing within five business days of receipt.
  - Returns require prior written consent. Accepted colour, size and placement variation is excluded. Liability is capped at the lesser of re-supply or payment for the affected part, with consequential losses excluded to the extent permitted.
- Non-expedited orders can be cancelled or modified within one business day of placement.
  - Changes after proof approval may be unavailable or incur additional charges.

## About the company

- The business contact address is 5/300 Macaulay Road, North Melbourne.
  - Same-site footers identify both CAPSULE MERCH PTY LTD and MERCH PLUS PTY LTD trading as CAPSULE MERCH. Their current legal relationship remains unresolved; the trading name is Capsule Merch, without choosing a legal operator.

## Worth knowing

- The general 25-plus custom-order heading differs from the screen 25/direct-to-film-smaller rule.
- The five-day delivery promotion is conditional; production deadlines can change and freight delays are excluded.
- Same-site footers name both CAPSULE MERCH PTY LTD and MERCH PLUS PTY LTD trading as Capsule Merch.

## Ask before ordering

- Which legal entity will issue the quote and invoice for this order?
- Which production, physical sample and supplied-garment remedy terms apply to the selected method?

## Sources

- [Screen Printing Melbourne CBD & Inner Suburbs | Capsule Merch](<https://www.capsulemerch.com/>) (checked 2026-10-19)
- [Terms of Sale | Capsule Merch](<https://www.capsulemerch.com/terms-of-sale>) (checked 2026-10-19)
- [Custom T-Shirt Printing Melbourne | Capsule Merch](<https://www.capsulemerch.com/custom-t-shirts>) (checked 2026-10-19)
- [Garment Suppliers | Capsule Merch](<https://www.capsulemerch.com/garment-catalogues>) (checked 2026-10-19)

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