{"projection_version":"suppliers-public/1.0.0","handle":"gocustom","name":"GoCustom","logo_url":"https://cdn.vaybel.com/suppliers/logos/cae5c54a99ad3dae17d63e233d00844995d33a738ca9a030ae7e947d511db444.png","logo_tone":"dark","groups":["decoration"],"roles":["decorator_print_shop"],"business_country":"GB","business_city":null,"production_countries":["GB"],"intro":{"text":"GoCustom supplies and decorates workwear, tees, hoodies, polos and fleece using embroidery, screen printing, DTG, DTF and vinyl transfers. Retail garment orders start at one. Its managed fulfillment service typically targets at least 100 orders per month, so distinguish a single retail purchase from eligibility for ongoing merchant fulfillment.","fact_ids":["fact-03881e1f22b40580065df824040e","fact-09893265460f3165b4f45751bca1","fact-b07f7884d80f37236115599d8061","fact-bcb971d84151ae4a10d133522e1b","fact-d516f5c741c8b329434b3a25321a"]},"products":["t_shirts","hoodies_sweatshirts","polos","workwear_uniforms"],"methods":["embroidery","screen_printing","dtg","dtf","vinyl"],"minimum":"Retail garments: 1; managed fulfillment typically 100+ orders/month","minimum_short":null,"ships_to_customers":"yes","highlights":{},"managed_by_business":false,"connects_with_vaybel":false,"checked_at":"2026-10-16","alternate_names":[],"url":"https://vaybel.com/suppliers/gocustom","website":{"url":"https://gocustom.com/","rel":"nofollow"},"capabilities":["blank_supply","printing","embroidery","fulfillment"],"production_models":["on_demand","bulk"],"location":{"business_country":"GB","business_city":null,"production_countries":["GB"],"dispatch_countries":[],"ships_to":{"summary":null,"countries":["GB"]}},"direct_to_customer":"yes","display":{"glance":{"brands":["Gildan","AWDis","Regatta","Stanley/Stella"],"account":null,"minimum":{"max":null,"min":null,"kind":"varies","text":"Retail garments: 1; managed fulfillment typically 100+ orders/month","unit":null,"basis":"Retailgarments1;managedfulfillmentongoingtypically100orders/month","fact_ids":["fact-b07f7884d80f37236115599d8061"]},"samples":null,"price_from":null,"turnaround":null,"development":null,"ships_to_customers":{"id":"stmt-0a2d30eca35e655e75c4f80e","text":"Ships orders directly to customers.","value":"yes","fact_ids":["fact-d64a5ffa996ebd065248e06ff5e1"]}},"sections":[{"key":"what_they_make","statements":[{"id":"stmt-ecb1a4eb3be06c56efec2391","text":"Offers blank supply, printing, embroidery, fulfillment.","fact_ids":["fact-03881e1f22b40580065df824040e"]},{"id":"stmt-5d7942a706d8edfde449c7cf","text":"Its methods include embroidery, screen printing, DTG, DTF, vinyl transfer.","fact_ids":["fact-09893265460f3165b4f45751bca1"]},{"id":"stmt-0c1f8a2e14f8fac5e942f4c7","text":"Workwear, tees, hoodies, polos and fleece; brands include Gildan, AWDis, Regatta and Stanley/Stella.","fact_ids":["fact-bcb971d84151ae4a10d133522e1b"]},{"id":"stmt-1d1149615c0f60bd73e8c623","text":"Production options include on-demand production, bulk production.","fact_ids":["fact-d516f5c741c8b329434b3a25321a"]}]},{"key":"minimums_pricing","statements":[{"id":"stmt-70c2c00053a20a716a65f45c","text":"Retail garment orders start at one. Managed fulfillment typically targets ongoing volumes of at least 100 orders per month.","fact_ids":["fact-b07f7884d80f37236115599d8061"]},{"id":"stmt-458356b926a9de26706e4865","text":"Pricing guide lists optional individual compostable bagging at £0.60 per garment; name or number £4, both £6; printed-text setup £3 and embroidered-text setup £5. Confirm tax treatment and applicability.","fact_ids":["fact-de8234052724f76f3cdd9f9bd643"]},{"id":"stmt-c4183e0fbe6133144349d77e","text":"GoCustom's retail decoration and add-on prices are in GBP excluding VAT.","detail":"For the same design applied to quantities 1–3, 4–6, 7–12, 13–24, 25–49, 50–99 and 100–249, printing per application costs GBP 10, 8.50, 5, 4.50, 4, 3.25 and 2.40 respectively. Embroidery per application costs GBP 10, 9.25, 6, 5.50, 5, 4.50 and 3.70 for those same bands. The surcharge above 20,000 stitches is GBP 12, 9.75, 9, 8, 7, 5.75 and 5.75 respectively. Quantities of 250 or more are quoted; embroidery above 80,000 stitches is not accepted. Each placement is charged separately. Blank-garment quantity breaks require the same exact product, rather than mixed styles. First-order setup costs are GBP 15 for an embroidered logo, GBP 5 for embroidered text, GBP 5 for a printed logo and GBP 3 for printed text.","fact_ids":["fact-8960ab30ee85ac3f0601bd6bde41"]},{"id":"stmt-f1063286380d9bb153165206","text":"A name or number costs GBP 4; a name and number costs GBP 6. Individual bagging in bags described as compostable costs GBP 0.60. These decoration charges exclude a complete blank-plus-decoration total.","detail":"A name or number costs GBP 4; a name and number costs GBP 6. Individual bagging in bags described as compostable costs GBP 0.60. These decoration charges exclude a complete blank-plus-decoration total; request that total and the supplier-selected print process for your order.","fact_ids":["fact-8960ab30ee85ac3f0601bd6bde41"]},{"id":"stmt-06bfc44e177e6191d6bf334d","text":"The plain BY174 organic basic sweatpants table checked 16 October 2026 gives GBP per piece: 46.92 for 1–3 pieces, 44.39 for 4–6, 42.70 for 7–12, 36.54 for 13–24, 32.37 for 25–49 and 28.47 for 50–99.","detail":"100 or more requires a quote. The garment is plain; VAT, decoration, setup and carriage are extra. The unconfigured zero-quantity total and changing estimated calendar dates do not define an order offer.","fact_ids":["fact-40ebffd5ec06c82091aad91670aa","fact-4bc43e36196acfbef511b2978b38"]}]},{"key":"samples_lead_times","statements":[{"id":"stmt-af6dc9ff8c3e2e160f09fd91","text":"Custom production requires emailed artwork-proof approval.","fact_ids":["fact-73c71985dd990b020a67ec5b450c"]},{"id":"stmt-0c5ecc4b95da86659fbc3e06","text":"Plain garments are purchased as samples, not supplied free online. Return within 14 days requires the order reference/invoice, original packaging and untarnished condition.","detail":"Plain garments are purchased as samples, not supplied free online. Return within 14 days requires the order reference/invoice, original packaging and untarnished condition; customized goods cannot be returned for sizing alone.","fact_ids":["fact-c7b9604951d8dcf1f0dea9a9976e"]},{"id":"stmt-890f77bf285acf8e18a618d9","text":"Custom standard turnaround stated 7–10 working days; express dispatch within about 5 working days adds £1.95 per garment plus VAT.","fact_ids":["fact-310ab51d905f0bcd6a5218f2ad71"]}]},{"key":"artwork_print_areas","statements":[{"id":"stmt-caac5d14029b9fa508b5c08b","text":"GoCustom accepts JPEG, JPG, PNG, BMP, GIF, TIF, TIFF, SVG, PDFs, AI, EPS, PS and PSD files up to 50 MB. It prefers vector artwork in AI, EPS, PDFs or SVG; outline all vector text.","detail":"Supply the highest quality and resolution available and ask for the DPI and physical print dimensions for your chosen product. Use PNG or EPS for transparency, or request background removal. Specify requested Pantone colors in the order notes. Embroidery uses the closest thread color from the Madeira Pantone chart; minor color variation is permitted, so agree any critical match before approval. Approve the proof before production.","fact_ids":["fact-1105b80be0826cf72ab8a297d618"]}]},{"key":"branding_packaging","statements":[{"id":"stmt-41781777b83d5c89709ec947","text":"Most garments allow up to four online customizations; five or more require staff assistance. Designs above 20,000 embroidery stitches may incur a surcharge after review.","fact_ids":["fact-d21cda0c35bb59558c9e39c4bb9d"]},{"id":"stmt-4d58f2e5558517333d6bd5f2","text":"GoCustom supplies and applies personalized labels in-house. Employee garment sets can be packed and labeled with the recipient's name. Retail options include swing tags, bagging, barcodes and tax tabbing.","detail":"Individual bagging costs GBP 0.60 per garment in bags the supplier describes as compostable; ask for certification if that claim is a requirement. Request setup charges, label and insert minimums and managed-program prices in the quote.","fact_ids":["fact-dcc6d9889d29d14716221712c17c"]}]},{"key":"integrations","statements":[{"id":"stmt-e86b3cd6fadffffcce77a773","text":"Offers an API, ecommerce connections and a client dashboard. Ask about access requirements and supported platforms.","fact_ids":["fact-c70a14918e3c3981c7b91d37800e"]},{"id":"stmt-1791e8f8519af8b6eb242eb0","text":"GoCustom describes native connections for Shopify, Shopify Plus, TikTok Shop, Etsy, WooCommerce, Squarespace, Wix and Amazon, plus personalization for Shopify and Etsy.","detail":"Consultation-led API routes cover custom stores, mobile apps, enterprise ERP, BigCommerce, Magento, PrestaShop and Sitecore. Ask for the public endpoint documentation, account access and setup for your intended route.","fact_ids":["fact-cd02ec1616536b7b818796b75c9e"]}]},{"key":"shipping","statements":[{"id":"stmt-35fa8fc18161acf79b133fcb","text":"Ships orders directly to customers.","fact_ids":["fact-d64a5ffa996ebd065248e06ff5e1"]},{"id":"stmt-1ce4c449e6080c084909776e","text":"Delivery options include managed print on demand, warehousing, seller customer distribution.","fact_ids":["fact-2c39ece0b8dcd975f917b7b98a7c"]},{"id":"stmt-270516dc3b5b7d46a60ecd27","text":"Delivery destinations include United Kingdom.","fact_ids":["fact-8c598315cbcd936f6175721a6812"]},{"id":"stmt-7dd1706f0c682b4a27160162","text":"UK and European fulfillment stated; international delivery is quoted individually, without a complete country list.","fact_ids":["fact-ce041914c59a52e452345cbbd770"]},{"id":"stmt-fa4803bbfc0cb4c29ea0f106","text":"UK-mainland delivery £7.95 plus VAT below £100 excluding VAT; qualifying orders above that threshold receive free delivery. International quotes and recipient import charges are separate.","fact_ids":["fact-b35177fb63d80abc79c1f545f28d"]},{"id":"stmt-3385e8dd3e88f0062d4e83b8","text":"UK-mainland shipments use next-day courier after dispatch; this is separate from production.","fact_ids":["fact-f34486632e91201c6cfd55c53cc5"]},{"id":"stmt-220de2efc6a1221cc04c50b4","text":"Plain goods usually dispatch within 3 working days.","fact_ids":["fact-7c1244e0b9a719dfcfd2e5a1d398"]}]},{"key":"where_they_produce","statements":[{"id":"stmt-507d8819801e19c68f74bc82","text":"Production locations include United Kingdom.","fact_ids":["fact-bd47769263ee6da599a3a83f4fe7"]},{"id":"stmt-4093a097ec4f40977b3d9d9a","text":"GoCustom is a trading name of Kingfisher Leisurewear Ltd and describes a Ludlow factory. Ask which facilities support the European operations.","fact_ids":["fact-0f23ca2be096aa1817e274896d30"]}]},{"key":"policies","statements":[{"id":"stmt-2fe24f114498f8b46318516d","text":"GoCustom's plain-garment return window is 14 days after delivery, with original packaging, labels attached and the delivery note or sales order number. The customer pays return shipping.","detail":"GoCustom's plain-garment return window is 14 days after delivery, with original packaging, labels attached and the delivery note or sales order number. The customer pays return shipping; refund processing takes up to 7 working days. Customized goods can be returned for faults or supplier mistakes, not a change of mind about sizing. Approved proof errors are excluded. Ask for the applicable terms for a merchant-managed print-on-demand program, which may differ from these retail returns.","fact_ids":["fact-f2a842a2c1219e41aff445f2c950"]}]},{"key":"company","statements":[{"id":"stmt-62427a4b5906216ad4585ad8","text":"GoCustom is operated by Kingfisher Leisurewear Ltd, formed in 1996. Its business base is Ludlow, UK, with an export office in Madrid, Spain; the export office is separate from a production facility.","detail":"In-house services include screen printing, transfer printing, direct-to-garment printing, embroidery, artwork and digitization, measuring, relabeling, barcoding, retail bagging and tax tabbing. Ask for the GoCustom brand launch year or headquarters designation if either matters to your project.","fact_ids":["fact-5524cd1ba84b4e1922a2f9bab99a"]},{"id":"stmt-ec6f0eabccced7884374e5be","text":"Kingfisher Leisurewear describes BSI ISO 9001 quality-management certification FS 548982 and BSI ISO 14001 environmental-management certification EMS548983.","detail":"It also describes an annual EcoVadis business sustainability assessment without a stated score or medal. Ask for current certificates, expiry dates, covered sites and the EcoVadis result. These company-management claims are separate from product certification.","fact_ids":["fact-dc3d299c6d5fa296ca95577dbcad"]}]}],"differences":[],"ask_before_ordering":["Can you specify access and supported platforms for my order?","Can you specify physical sample terms for my order?","What is the complete quote for my selected garment, quantity and decoration, including any extra charges?","Is my selected product eligible for delivery to my destination, and which exclusions apply?"]},"facilities":[],"brands":[{"id":"brand-e22791a9b2d8ebceca1aaa4c639a","name":"Gildan","source_ids":["src-1eeef430345553a5c166c740fad4"],"relationship":"prints_on"},{"id":"brand-f7df5757d88859cddc8b9b5590bc","name":"AWDis","source_ids":["src-1eeef430345553a5c166c740fad4"],"relationship":"prints_on"},{"id":"brand-3507c155f544218da544f4011bc5","name":"Regatta","source_ids":["src-1eeef430345553a5c166c740fad4"],"relationship":"prints_on"},{"id":"brand-0df6c7fba440e48077fa6cbfe0d5","name":"Stanley/Stella","source_ids":["src-1eeef430345553a5c166c740fad4"],"relationship":"prints_on"}],"offers":[{"id":"offer-a35dc6fd1223a27740b5e92da1","brand":"Build Your Brand","price":{"unit":"piece","amount":"46.92","currency":"GBP","includes":"Plain garment","quantity":1},"style":"BY174","method":null,"minimum":"1 plain garment","product":"Plain organic basic sweatpants; decoration extra","fact_ids":["fact-40ebffd5ec06c82091aad91670aa","fact-4bc43e36196acfbef511b2978b38","fact-b07f7884d80f37236115599d8061"],"print_area":null}],"network":{"producers":[],"networks":[]},"social":[],"sources":[{"id":"src-1eeef430345553a5c166c740fad4","url":"https://gocustom.com/","title":"Company and methods","checked_at":"2026-10-14","kind":"supplier_statement"},{"id":"src-d8306ec14defb15fa3c80bf47ff4","url":"https://gocustom.com/content/fulfilment","title":"Managed fulfillment","checked_at":"2026-10-14","kind":"supplier_statement"},{"id":"src-6bee9eee3e03166f7e1c199c64a6","url":"https://gocustom.com/content/delivery","title":"Delivery terms","checked_at":"2026-10-14","kind":"supplier_statement"},{"id":"src-cb29bd64f7b4377b248c0fdc4d28","url":"https://gocustom.com/jogger-pants/by174-build-your-brand-organic-basic-sweatpants","title":"GoCustom BY174 plain product tiers,fabric,size guide and print 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c-6bee9eee3e03166f7e1c199c64a6"],"checked_at":"2026-10-14","source_date":null},{"id":"fact-7c1244e0b9a719dfcfd2e5a1d398","field":"dispatch_scope","source_ids":["src-6bee9eee3e03166f7e1c199c64a6"],"checked_at":"2026-10-14","source_date":null}],"claim_state":"unclaimed","business_content_at":null,"integration_votes":0,"published_at":"2026-10-16T19:03:03.514807+00:00","links":{"html":"https://vaybel.com/suppliers/gocustom","json":"https://api.vaybel.com/suppliers/gocustom/profile.json","markdown":"https://api.vaybel.com/suppliers/gocustom/profile.md"},"disclaimer":"Suppliers are listed from public information. Vaybel doesn't endorse or guarantee any supplier — check details with them directly."}