# Ottawa Custom Clothing

Print shops · CA

Ottawa Custom Clothing prints and embroiders apparel at a shop near Ottawa, supplying wholesale runs and single direct-to-garment shirts. It quotes Canada-wide orders, with bulk garment promotions and individual-customer fulfilment programmes arranged for each reseller.

- Products: T-shirts, Polos, Hoodies / sweatshirts, Hats / caps, Workwear / uniforms, Sportswear / teamwear, Jackets / outerwear, Other apparel
- Methods: Screen printing, Embroidery, Direct to garment (DTG), Digital printing
- Made in: CA
- Single orders to your customers: Yes
- Minimum: Screen print 24; single DTG shirts available
- Samples: Screen trial $100 per colour/location; embroidery stitchout $75
- Ships to customers: Individual-order printing and stored-stock programmes by enquiry

## What they make

- Screen printing, direct-to-garment and embroidery cover tees, hoodies, polos, jerseys, jackets and headwear.

## Minimums and pricing

- Screen printing starts at 24 shirts; single direct-to-garment shirts are available, and embroidery minimums are quoted.
- Promos list Gildan 5000 tees at $8.24 each for 24 or $6.49 for 100, with one colour in one position; larger sizes cost extra.
  - General starting figures of $5.25 plus tax and $4.99 plus tax do not specify quantity or print configuration. The quoted Gildan 5000 promotions cover sizes S–XL, youth or adult; 2XL and 3XL cost extra. Currency, tax and current availability must be agreed.
- A 100-piece ATCF2500 hoodie promo is $19.99 each with one colour in one position; confirm current currency, tax and availability.

## Samples and lead times

- Screen preproduction samples cost $100 plus tax per colour and location; embroidery digitising and a test-fabric stitchout cost $75 plus tax.
- An embroidery trial on a garment adds garment cost and $25 handling; sample visits are by appointment and on-site press checks are unavailable.
- Terms estimate seven to ten business days including delivery after invoice processing and all details are approved; rush work is quoted.
  - Average timing is 7–10 business days including delivery after invoice processing and every variable is approved; it is not guaranteed. General guidance also describes five days printed/shipped, while the FAQ allows seven printing days, another three for embroidery and 1–4 business days in transit. Quoted rush work can take 24–72 hours; an agreed completion means ready at the shop, with carrier delays excluded.

## Artwork and print areas

- Send vector or 300 DPI-plus AI, EPS, JPG, PSD, PNG or Portable Document Format; paid embroidery digitisation files can be released on request.
- Specify placement and colour carefully because placement refunds require an error exceeding four inches; seam, collar or zipper decoration is excluded from reprint remedies.

## Branding and packaging

- Bespoke clothing-line programmes can include custom labelling and customer dispatch; ask for the labelling and packing terms.

## Store integrations and API

- Shopify, FBA fulfilment and white-label website workflows are arranged by enquiry; confirm the exact connection and order process.

## Shipping and fulfillment

- Canada-wide courier promotions have quantity and address conditions; rural, beyond-destination and rush orders are excluded, while handling may still cost extra.
- Some international destinations are served by agreement; Canada Post or Purolator tracking is provided for Canadian shipments.

## How to order and pay

- Orders under $1,000 before tax are prepaid; orders over that amount may start with 50%, with the balance due at completion.
- Ask before ordering if you need approval of stock substitutions or exact quantities; standard terms allow substitute blanks and up to 10% underruns.

## Returns and misprints

- Report misprints within 72 hours; repairs, reprints or refunds depend on the Terms, returned items and the minimum reprint threshold.
- Early cancellations can incur 15% restocking plus completed work; cancellation ends when garment manipulation begins.
- Customer-supplied cotton or 50/50 stock has a 5% misprint allowance or one shirt per design and garment colour; other fabrics are accepted at your risk.

## About the company

- Printing and embroidery take place near Ottawa; bespoke blank-garment manufacture in Canada or overseas is a separate quoted arrangement.

## Worth knowing

- Extensive artwork changes have a flat $25 estimate in general ordering guidance but a $25 hourly rate in the Terms, charged in 15-minute increments with a $25 minimum for unready files.

## Ask before ordering

- What currency, tax, artwork fees and current promo price apply to my exact order?
- Which production and delivery dates are agreed, and what freight or handling charges apply?
- Can I approve every stock substitution and get exact quantities with a decorated trial?
- Which fulfilment workflow, platform connection, stock model and retail-labelling costs suit my store?

## Sources

- [Contact Us – Custom T-Shirt Printing & Embroidery](<https://www.ottawacustomclothing.com/contact/>) (checked 2026-10-16)
- [Custom T-Shirt Printing & Embroidery – Printed T-shirts From 5.25$+tx each – No Set-up Fees!](<https://www.ottawacustomclothing.com/>) (checked 2026-10-16)
- [Custom T-shirt Fulfillment (Drop-shipping) – Custom T-Shirt Printing & Embroidery](<https://www.ottawacustomclothing.com/custom-t-shirt-fulfillment-dropshipping/>) (checked 2026-10-16)
- [Current T-shirt Promotions – Custom T-Shirt Printing & Embroidery](<https://www.ottawacustomclothing.com/current-promotions/>) (checked 2026-10-16)
- [Terms & Conditions – Custom T-Shirt Printing & Embroidery](<https://www.ottawacustomclothing.com/terms/>) (checked 2026-10-16)
- [Print Sizing – Custom T-Shirt Printing & Embroidery](<https://www.ottawacustomclothing.com/custom-print-locations/>) (checked 2026-10-16)

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