# Prodigi

Print on demand

Prodigi offers print-on-demand products, including apparel, through its own manufacturing operations and partner network. Single-item custom samples are available. Product and destination determine the production route and shipping options; an express or overnight service does not include production time.

- Methods: Direct to garment (DTG)
- Made in: GB, US
- Single orders to your customers: Yes
- Minimum: No minimum order requirement
- Samples: First custom samples: 50% refund, subject to fair-use limits

## What they make

- Prodigi prints custom T-shirts and other clothing using direct-to-garment printing. Help article updated March 2024; individual current garments and production locations require SKU-level evidence.
- Its methods include DTG. Apparel-specific method; screen printing is only described as a comparison, not added as an offered capability.
- Offers printing, fulfillment.
- Production options include on-demand production.

## Minimums and pricing

- Free account has no minimum order requirement; custom samples can be ordered one at a time.
- Prodigi Pro offers 10% off apparel, 15% off other eligible print on demand products and 75% off packaging inserts; high-volume projects can seek a separate quote.

## Samples and lead times

- Custom sample route offers a 50% rebate on one unit per product type, subject to fair use.
  - Curated art/paper/frame packs cost £10 plus tax with free shipping, limited to one of each per merchant and excluded from discounts; these are not apparel fit samples.
- First sample orders receive a 50% refund after a manual order and a refund request; limited to one product type per order and subject to fair use. Customs charges may apply.
  - A discount does not establish a garment production-time guarantee.
- The supplier’s 20 March 2024 portfolio estimate is 24–48 hours for most products; the detailed timing table covers art, frames and canvas, rather than apparel.
  - The supplier’s 20 March 2024 portfolio estimate is 24–48 hours for most products. Every product has a manufacturing-facility service-level agreement; the detailed timing table covers art, frames and canvas, rather than apparel. Ask for the selected garment’s production schedule and what starts that clock.

## Artwork and print areas

- As of 2024-08-23, Preferred formats are high-quality JPG, PNG or Portable Document Format depending on product; PNG transparency is supported and useful for apparel. Follow the specific product requirements.

## Branding and packaging

- Prodigi uses white-label products and packaging, while apparel can retain the garment manufacturer label; optional packaging inserts carry an additional cost.
  - Blank labels such as Gildan, BELLA+CANVAS and Stanley/Stella identify garments, not the decorating factory.
- As of 2024-03-20, Prodigi uses a white-label print-return address for undeliverable parcels; merchants cannot customize the return address.

## Shipping and fulfillment

- Custom-sample comparison describes product, shipping and tax upfront with a 50% refund on total delivered cost. Confirm eligibility and customs separately.
- Budget, standard, express and overnight services depend on product and destination; dashboard/API supplies applicable options. Standard may be tracked or untracked, while express is tracked.
- Overnight applies only to selected UK/US labs and means next working day after dispatch, not after purchase; production time is additional.
- Prodigi describes white-label dropshipping to the merchant’s customers; ask which origin will handle the selected garment.
- The 23 August 2024 tracking terms vary by product, country and service: budget is generally untracked, express is tracked, and US-to-US orders are tracked.
  - Ask which tracking applies to the selected garment and carrier service now.

## Where they produce

- Prodigi combines its own production facilities in the USA, UK and mainland Europe with more than 50 manufacturing partners in over 10 countries. March 2024 help article. These are company-wide network figures.
  - Prodigi combines its own production facilities in the USA, UK and mainland Europe with more than 50 manufacturing partners in over 10 countries. March 2024 help article. These are company-wide network figures; no named apparel producer or garment allocation is established.
- United Kingdom, United States. Named owned production countries from retained network evidence. Unspecified EU facilities and worldwide partners are not expanded into guessed countries.
  - Supplier statements, not independent ownership, capacity or performance verification.
- Own UK/EU/US manufacturing plus third-party partners.

## Facilities and network

- Produces orders for: [Printify](<https://vaybel.com/suppliers/printify>)

## Ask before ordering

- Which facility will produce my garment, and is it operated by Prodigi or a partner?
- What production lead time and start conditions apply to my garment, separately from carrier transit?
- Which shipping service and total freight and tax charges apply to my garment and destination?
- Does the 50% first-sample refund limit apply per order or per product type, and what fair-use or customs limits apply?

## Sources

- [Sample packs and custom samples](<https://www.prodigi.com/start/samples/>) (checked 2026-10-14)
- [Discount terms; June 8, 2026](<https://support.prodigi.com/hc/en-us/articles/19861117601308-Do-you-offer-discounts>) (checked 2026-10-16)
- [Courier options; December 12, 2024](<https://support.prodigi.com/hc/en-us/articles/13168768147740-What-shipping-or-courier-options-are-there>) (checked 2026-10-14)
- [How are your apparel products printed?](<https://support.prodigi.com/hc/en-us/articles/13165443423772-How-are-your-apparel-products-printed>) (checked 2026-10-16)
- [Where are your printing partners based?](<https://support.prodigi.com/hc/en-us/articles/13167867812892-Where-are-your-printing-partners-based>) (checked 2026-10-16)
- [Will my customers know that Prodigi fulfils my orders?](<https://support.prodigi.com/hc/en-us/articles/13167436313756-Will-my-customers-know-that-Prodigi-fulfils-my-orders>) (checked 2026-10-16)
- [What type of image files do you require](<https://support.prodigi.com/hc/en-us/articles/13156556251548-What-type-of-image-files-do-you-require>) (checked 2026-10-16)
- [What is the image library](<https://support.prodigi.com/hc/en-us/articles/13155054390812-What-is-the-image-library>) (checked 2026-10-16)
- [Do you have a Print API](<https://support.prodigi.com/hc/en-us/articles/13133832567708-Do-you-have-a-Print-API>) (checked 2026-10-16)
- [Can you put my address as the Return address](<https://support.prodigi.com/hc/en-us/articles/13167562535196-Can-you-put-my-address-as-the-Return-address>) (checked 2026-10-16)
- [What file formats are accepted for branded inserts](<https://support.prodigi.com/hc/en-us/articles/19846386719004-What-file-formats-are-accepted-for-branded-inserts>) (checked 2026-10-16)
- [What are average production times](<https://support.prodigi.com/hc/en-us/articles/13167270886300-What-are-average-production-times>) (checked 2026-10-16)
- [Do orders ship with tracking](<https://support.prodigi.com/hc/en-us/articles/13168826341788-Do-orders-ship-with-tracking>) (checked 2026-10-16)
- [Prodigi network](<https://www.prodigi.com/global-print-network/>) (checked 2026-10-13)
- [Prodigi](<https://www.prodigi.com/>) (checked 2026-10-13)
- [https://printify.com/shipping-rates/](<https://printify.com/shipping-rates/>) (checked 2026-10-15)

Profile: https://vaybel.com/suppliers/prodigi

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