{"projection_version":"suppliers-public/1.0.0","handle":"upper","name":"UPPER","logo_url":"https://cdn.vaybel.com/suppliers/logos/af821caa9a132183eb7bf68d2386fe68fc06caf4f3f43ef6ad4a9454889ac8fe.png","logo_tone":"dark","groups":["decoration"],"roles":["intermediary"],"business_country":"NZ","business_city":null,"production_countries":[],"intro":{"text":"UPPER coordinates printed and embroidered apparel through partner workshops, with offices in Auckland and Thames. It supplies branded tees, uniforms and headwear, accepts suitable customer garments and arranges nationwide delivery.","fact_ids":["fact-29a5cc1387ac2787e471a0e343c4","fact-c07ff87bda6b043352367a7da42f","fact-7f0dcc4130094964dc4a943df60b","fact-27bffee70a6fbc630d09313b7b2c","fact-460df470e7fab1feca3597497582","fact-63b7baf79bdd4aa92dce77d4a258"]},"products":["t_shirts","hoodies_sweatshirts","polos","workwear_uniforms","sportswear_teamwear","hats_caps","bags_totes"],"methods":["screen_printing","embroidery","dtg","heat_transfer"],"minimum":"Screen: 10 for 1–2 colours; 20 for 3–6; embroidery varies","minimum_short":null,"ships_to_customers":"unknown","highlights":{"turnaround":"Screen: 5–10 business days after order and final artwork approval"},"managed_by_business":false,"connects_with_vaybel":false,"checked_at":"2026-10-16","alternate_names":[],"url":"https://vaybel.com/suppliers/upper","website":{"url":"https://upper.co.nz/","rel":"nofollow"},"capabilities":["printing","embroidery","blank_supply"],"production_models":[],"location":{"business_country":"NZ","business_city":null,"production_countries":[],"dispatch_countries":[],"ships_to":{"summary":null,"countries":["NZ"]}},"direct_to_customer":"unknown","display":{"glance":{"brands":null,"account":null,"minimum":{"max":null,"min":null,"kind":"varies","text":"Screen: 10 for 1–2 colours; 20 for 3–6; embroidery varies","unit":null,"basis":null,"fact_ids":["fact-cf7ac19a11cf9fa9b36c9808d66d"]},"samples":null,"price_from":null,"turnaround":{"text":"Screen: 5–10 business days after order and final artwork approval","fact_ids":["fact-5420e9478e6e1dac97ac97aa65e3"]},"development":null,"ships_to_customers":null},"sections":[{"key":"what_they_make","statements":[{"id":"stmt-1bd0d6d5a60c63d12dc9dce153a6","text":"Printed and embroidered tees, hoodies, uniforms, workwear and headwear are supplied through partner workshops.","fact_ids":["fact-27bffee70a6fbc630d09313b7b2c","fact-c07ff87bda6b043352367a7da42f"]},{"id":"stmt-0244fb1de6cbaf62e4913e531e77","text":"Methods include screen printing, embroidery, direct-to-garment and digital transfers.","fact_ids":["fact-6e3842b5d63ba42f2506a086e14e"]},{"id":"stmt-b4ca24e4d518fe89726c8462c2af","text":"Garment ranges include AS Colour, Gildan, Cloke, JBs Wear and other supplier ranges.","fact_ids":["fact-90f8350e4b12eee3a888e19c084a"]}]},{"key":"minimums_pricing","statements":[{"id":"stmt-df12244d0a474c5bb3845222dc3c","text":"Screen printing starts at ten for one or two colours, or twenty for three to six colours.","fact_ids":["fact-cf7ac19a11cf9fa9b36c9808d66d"]},{"id":"stmt-313ce0e0032925c4e1f20aff3379","text":"Embroidery generally starts at ten identical applications; repeat jobs or mixed larger orders may allow fewer.","fact_ids":["fact-cf7ac19a11cf9fa9b36c9808d66d"]},{"id":"stmt-06e3767baaeebb393d1564eed8d1","text":"Embroidery is quoted by logo, stitch count and quantity; identical embroidery can span different garments.","fact_ids":["fact-d4e8ee4fa9b8b012fab654dddae9","fact-cf7ac19a11cf9fa9b36c9808d66d"]}]},{"key":"samples_lead_times","statements":[{"id":"stmt-dce4c17a65227e123bc9ee6bf87f","text":"Screen printing usually takes 5–10 business days after order and final artwork approval; embroidery normally takes 5–10 working days.","fact_ids":["fact-5420e9478e6e1dac97ac97aa65e3"]}]},{"key":"artwork_print_areas","statements":[{"id":"stmt-a087c825654638993a61d5192341","text":"Send vector AI, EPS or Portable Document Format artwork with outlined text, or high-resolution JPG/PNG for embroidery.","fact_ids":["fact-f8297f9e53f8576be394f97d79a9"]},{"id":"stmt-c83fc5d899f1082a3a862c4765c4","text":"Workwear cannot be printed all over or across seams; embroidery placement depends on hoops, pockets and layers.","detail":"Screen-print maximum is 35 × 49 cm. General embroidery guidance gives 28 × 28 cm; the separate partner-network service describes capacity around 40 × 40 cm. Agree the actual partner, garment, hoop and placement limit before ordering. Workwear front, back and some sleeves are possible, but all-over and seam printing are excluded; pockets and layers can restrict embroidery.","fact_ids":["fact-1a8730064f69577742b5b6860935"]}]},{"key":"shipping","statements":[{"id":"stmt-cc4382191de32485dfe71e7646ac","text":"Nationwide courier may be overnight once production is finished; local delivery is by arrangement.","fact_ids":["fact-63b7baf79bdd4aa92dce77d4a258","fact-586dbb6e1e6a7d38d4830fa6214d","fact-15c94642f1bf3e45766885fcc278"]}]},{"key":"where_they_produce","statements":[{"id":"stmt-944550fbb4f19cea980a6965a132","text":"Auckland and Thames are offices; UPPER uses partner workshops rather than decorating at those offices.","fact_ids":["fact-29a5cc1387ac2787e471a0e343c4","fact-c07ff87bda6b043352367a7da42f"]}]},{"key":"how_to_order","statements":[{"id":"stmt-bb87f30657c53389bd6d8e53a249","text":"Request a quote with your design, garment choices and quantity; customer garments need suitability checks.","fact_ids":["fact-d4ac2cca185c3ff0998a45ad6c00","fact-460df470e7fab1feca3597497582"]}]},{"key":"policies","statements":[{"id":"stmt-bcff7d195ac2ab679271999e0a8f","text":"Raise quality issues with UPPER; it says it will fix them or refund when it cannot.","fact_ids":["fact-4613fa85a5d0572379c034c42d03"]}]}],"differences":[],"ask_before_ordering":["Which embroidery minimum and maximum size apply to my design?","Can I approve a decorated sample, and what will it cost?","Which workshop handles production, and what delivery date and total price apply?","Can you add labels or packaging and send orders directly to my customers?"]},"facilities":[],"brands":[],"offers":[],"network":{"producers":[],"networks":[]},"social":[],"sources":[{"id":"src-7622f0530e253d1de332826dc201","url":"https://upper.co.nz/","title":"Screen Printing Auckland | Custom T Shirt & Clothes Printing","checked_at":"2026-10-16","kind":"supplier_statement"},{"id":"src-823672726246cff30084babe9854","url":"https://upper.co.nz/workwear-hi-vis/","title":"Hi Vis & Workwear Custom Screen Printing Auckland & Thames","checked_at":"2026-10-16","kind":"supplier_statement"},{"id":"src-d4955f602f374a77a58e0c2573c8","url":"https://upper.co.nz/embroidery/","title":"Custom Embroidered Clothing | Embroidery T-Shirt Printing Thames","checked_at":"2026-10-16","kind":"supplier_statement"},{"id":"src-ae39c1e5a61b06dc8e72c2c7ed9b","url":"https://upper.co.nz/our-story/","title":"Our Story - 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Vaybel doesn't endorse or guarantee any supplier — check details with them directly."}